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Have a question about this item? Ask our tech team. We aim to reply within 72 hours. If you want to know get answers fast, please call us on 0116 251 0051
Maurice Asked :Is it possible to change only the sensor once the sensor is faulty?
Answered By QS Team :
It is rare for a sensor to fail, although wires etc. can be damaged, the surface can sometimes get damaged or scratched. The sensor can be changed, it involves:
a)Removing the tap from the basin/work surface.
b)Undo the tails.
c)Access and remove the sensor fixing – D Shaped Ring
d)Remove the existing sensor, replace with the new one (remember to fit the O ring)
e)Re-assemble.
The new sensor part number is A960219NU.
For installation leaflet and servicing information for clarification, refer these urls - https://images.alt.qssupplies.co.uk/2017-4-6--13-50-24-685.pdf, https://assets-large.qssupplies.co.uk/L-2017-4-6--13-51-29-506.jpg, https://assets-large.qssupplies.co.uk/L-2017-4-6--13-51-12-911.jpg
Richard Asked :Can you please advise the tap hole size required to fit an Armitage Shanks Sensor flow21? Many thanks
Answered By QS Team :
Hi Richard,
The tap is designed to fit any British Standard Basin, and therefore if the basin is purchased from the UK, it should fit the hole size. I hope this helps.
Regards,
QS Team