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I was asked, by my plumber, to obtain a replacement Geberit flush for him to install as he was rather too busy (as usual!) to do the same himself. As this was a new task for me as a pensioner, I was hesitant to make contact your company or any other. However, your staff and web-site both proved very user-friendly, so that within a couple of working days, the new unit arrived and was soon installed. I would be happy to use your services again and to recommend them to friends and relatives with similar needs. One well-satisfied inexperienced customer ! Mr Ken Williams (age 74 years)
1 of 1 People have found this Review useful
The cistern and components are primarily good quality, and the installation instructions are relatively easy to follow. However, the flush button is NOT easy to operate. I expected a relatively light touch to get a flush, but you must give it a firm push. Otherwise, you get a dribble that leaves most of the contents in the bowl. This could be a faulty part, so I expect QS Supplies to send me a new flush button (I will post a review if they do). If it's meant to work this way, then I'm not particularly impressed, as I expect a decent one from Geberit.
I like Geberit products because they seem to work well and reliably. This is no exception. Fitted this in a concealed wall rather than in furniture. Flushes very well.
I am very pleased with the cistern which I bought from QS supplies and I would certainly shop with them again good service throughout.
The product was exactly what I wanted and was at a price that couldn’t be bettered by the opposition. First in every way.
Constantly dribbles into the toilet bowl. From a search on Geberit cistern leaks, this is a very common problem.
3 of 3 People have found this Review useful
Quick and easy to order. Very good customer service and support.
High quality and a brand you can trust. Simple and easy to fit.
Very good company to deal with and a very good quality cistern.
Submit Your Questions 7+ Questions Answered
Have a question about this item? Ask our technical team. We aim to reply within 72 hours.
Geoff Asked :Is the Geberit model 109.724.21.2 the same as the one I want to replace, model 109.720.1, please?
Yes, this is the replacement for the code given.
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Dee Asked :How do you adjust the water level to reduce how much the cistern fills up
The code 109.724.21.2 is the new replacement cistern. We could not state about an easy replacement as we do not know the installation.
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Thomas Asked :Hello, which black button would be compatible with this cistern? Thank you.
Please see below black finish flush buttons that are compatible with the low height furniture cistern (109.724.21.2):
116.055.KM.1 – Type 10 - Refer OP-142387 (Black And Chrome finish)
116.057.KN.1 – Type 10 (for furniture installation) - Refer OP-112859 (Black Gloss Chrome finish)
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Paul Asked :Good afternoon. I need to replace a concealed Geberit cistern. The current one, product number 109.720.00.1, has a tilting seal for the flush pipe connector at the cistern's base, which is leaking. According to the Geberit website, the new model, GEBERIT CONCEALED CISTERN, DUAL FLUSH, LOW HEIGHT, Product Code: 109.724.21.2 has a union nut with a screw connector and washer in place of this. Before ordering from you, I would like to confirm that your product has the screw union nut arrangement manufactured post-April 2019. I would be grateful if you could confirm this, please with many thanks, Paul, in Hampshire.
109.724.21.2 comes with a 116.050.21.1 Type01 pneumatic actuator only.
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Michael Asked :Dual flush button main flush not working (short flush ok) on Geberit toilet fitted 2017 part No. 109.724.21.1. Need to order a replacement but want to check to get the right one. Think I need new pneumatic flush Geberit 01 (gloss chrome plate finish) would this be correct. When removing pipe over breather hole main flush no resistance, short flush good resistance. Thank you
I take it from your email you have removed the pipe from the button end and blown down the pipe and found there is no resistance from the large flush? If the above is the case, then you need a new dual flush actuator (MFC: 240.574.00.1)
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Adam Asked :Hi, please confirm whether the cistern and push button are both included?
This cistern is supplied with 116.050.21.1 Type01 pneumatic actuator.
David Asked :Is the Geberit concealed low height dual flush pneumatic cistern QS-V39532 an insulated cistern?
It needs a minimum of 79mm or more. Yes, you can cut down the flush pipe, and no it is not an insulated cistern.
We will soon verify the details and add your rating appropriately.
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