REVIEWS & RATINGS
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Ken CREWE Date: April 5, 2018
Replacement flush unit
I was asked, by my plumber, to obtain a replacement Geberit flush for him to install as he was rather too busy (as usual!) to do the same himself. As this was a new task for me as a pensioner, I was hesitant to make contact your company or any other. However, your staff and web-site both proved very user-friendly, so that within a couple of working days, the new unit arrived and was soon installed. I would be happy to use your services again and to recommend them to friends and relatives with similar needs. One well-satisfied inexperienced customer ! Mr Ken Williams (age 74 years)
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OVERALL RATING 4 Stars
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Jim Durham Date: August 28, 2017
Leaks and impossible to get at to see where
Constantly dribbles into the toilet bowl. From a search on Geberit cistern leaks, this is a very common problem.
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2 of 2 People have found this Review useful
OVERALL RATING 2 Stars
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Sergios WATFORD Date: November 15, 2017
Good stuff
Quick and easy to order. Very good customer service and support.
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OVERALL RATING 5 Stars
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steve Monkwood Date: July 7, 2016
Good quality
Very good company to deal with and a very good quality cistern.
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OVERALL RATING 4 Stars
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Questions & Answers
Submit Your Questions 5 Questions Asked
Have a question about this item? Ask our tech team. We aim to reply within 72 hours. If you want to know get answers fast, please call us on 0116 251 0051
JAMES Asked :ARE ANY OF YOUR CONCEALED CISTERNS ADJUSTABLE TO A HIGHER FLUSH VOLUME? ( IE 9/6) LITRE LOOKING FOR ONE WITH A DUAL FLUSH SEPARATE PNEUMATIC FLUSH BUTTON
Answered By QS Team :
In answer to your question, the Geberit cisterns are all set to the factory setting of a full flush being at 6 litres. In the UK you will not find a cistern that flushes over 6 litres as it is a regulation that the maximum flush volume is 6 litres.
Gary Asked :Can a protruding flush button be used in this model
Answered By QS Team :
A protruding button can be used with pneumatic flush actuation (single flush) with locked nuts only.
Marek Asked :I hope you can help me. My bathroom was rebuilt 10 years ago and a Geberit Pneumatic Operated Concealed Flush Cistern was built in. Unfortunately, it is so "built in" that I can't see any way of replacing the seals on the flush pipe. They started to leak a few days ago. It is a very slow leak at present. Is there a way of fixing it without having to remove the flush pipe? I realise that any other way, may be considered to be somewhere between a short cut and a bodge, but I am very keen to avoid removing tiles, boards and framework around the cistern. The only useful access is to the point underneath the cistern where the flush pipe comes out. Is ther any point in trying to squirt some kind of sealing compound around the pipe? If so, is there a particular type? Many thanks, Marek
Answered By QS Team :
Please can you confirm which cistern you have ? – There will be a number stamped on the back of the inside wall of the cistern. For example 109.720.00.1 From your description below I believe that you have the low height furniture cistern. We contacted Geberit on your behalf and they asked you to call at 01926 516800 option 3, ideally when you are next to the cistern because they will need to go through some checks with you to try and resolve this.
Neil Asked :I have a concealed cistern [I think 109.720.00.1] which appears to have a leak at the point where the outlet pipe to the toilet joins the actual cistern this causes the tank to drip onto the floor underneath the tank. All of the pictures seem to show the tank and outlet pipe as one unit. can you tell me if it is possible to replace the joint seal and or the L shaped pipe, if so, please, could you let me have the part number(s)?
Answered By QS Team :
We have a spare part technical pdf file for this product, which you can download from the technical tab, or you can download the pdf file directly from this url: https://images.alt.qssupplies.co.uk/2016-11-23--12-59-50-215.pdf
Sy Asked :Ref. Geberit Pneumatic Operated Concealed Dual Flush Cistern - 109.720.00.1 QS-V39532 The water is leaking from the bottom centre hole of the cistern where the flush pipe is connected. How can I fix the leak?
Answered By Hasmukh :
Hi well make sure the pipe is gone in square 90 deg without any pressure, otherwise the sealing ring at top will not sit properly against the taper on the cistern and leak.Also make sure you have not cut the pipe to short.
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