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catherine Asked :The handle is dripping, how do I get this off the wall? Do I need to buy a new washer or can it be tightened to stop the dripping from the handle? for model VSN122? wall mounted basin mixer tap. Cheers Catherine
Answered By QS Team :
Thank you for your enquiry. In order to remove the handle, unscrew the lever section of the handle. Once removed you will find a grub screw with an Allen key shaped head, loosening this will allow you to pull the handle body off the top of the cartridge. Once the handle has been removed you will find a shroud, which you should be able to unscrew by hand, this will give you access to a locking ring which secures the cartridge in place. In the first instance I would suggest tightening this in case it has come loose, which would allow water to pass around the outside of the cartridge. If the leak persists the likelihood is that the cartridge will need to be replaced. The spare part code for the cartridge is SP036/VSN122, they are £43.02 + Vat each. Please note if purchased directly there will be a £5.50 + Vat charge to cover packaging and delivery. To make payment please call our sales department on 0116 251 0051.