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Questions & Answers
Corinne Asked :Does the Diva Vision Wall Mounted Basin Mixer tap come complete with the concealed mounting kit?
catherine Asked :The handle is dripping, how do I get this off the wall? Do I need to buy a new washer or tighten to stop the dripping from the handle? For model VSN122? Wall-mounted basin mixer tap. Cheers Catherine
Answered By QS Team :
Thank you for your enquiry, to remove the handle, unscrew the lever section of the handle. Once removed you will find a grub screw with an Allen key-shaped head, loosening this will allow you to pull the handle body off the top of the cartridge. Once the handle has been removed, you will find a shroud that you should be able to unscrew by hand; this will give you access to a locking ring that secures the cartridge in place. In the first instance, I would suggest tightening this in case it has come loose, which would allow water to pass around the outside of the cartridge. If the leak persists, the likelihood is that the cartridge will need to be replaced. The spare part code for the cartridge is SP036/VSN122; they are £43.02 + Vat. If purchased directly, there will be a £5.50 + Vat charge to cover packaging and delivery. To make a payment, please call our sales department at 0116 251 0051.