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Kerry Asked :Our fitter is struggling to align these items against the wall as the thread on the taps is considerably shorter than the spout, please, could you advise if the thread is designed to be cut so as to fit flush to the wall? Also for the shower fixed head, please could you advise how this attaches securely to the wall as there is no fixing bracket included? Many Thanks.
Answered By QS Team :
Hi Kerry, According to our knowledge the threads are not supposed to be cut and cutting them may void the warranty. I would suggest that you contact Hudson Reed Technical team and give them a technical diagram as to what you are proposing to do, or what problems you are being faced with. Your question is quite detailed, but to avoid any misunderstanding a technical diagram would help.