Submit Your Questions 6 Questions Answered
Have a question about this item? Ask our technical team. We aim to reply within 72 hours.
Andrew Asked :
Can the vertical pipe be cut shorter if there is a restricted height/distance between the valve and the ceiling? If so, what is the minimum distance between the valve and the shower head?
Yes, the rail can be shortened. The minimum height will be 1050mm.
Emma Asked :
Hi, Does this item include temperature control, or is there something that we need to buy separately?
This is just a riser kit. You would also need to buy the shower valve, which is a Dual Exposed thermostatic shower valve.
Charles Asked :
Hudson Reed Victorian Grand Rigid Riser Kit - AM312. Can you tell me the size of the showerhead, please?
The showerhead is of diameter 190mm.
Tammy Asked :
Does the large shower head move so it can be angled, or is it fixed?
The AM312 has a fixed head and no ball joint fitted, but you can fit one.
Tara Asked :
Please, can you confirm the Hudson Reed Victorian Grand Rigid Riser Kit - AM312 / QS-V38651 is an external kit?
This is an External Rigid Riser Kit.
Jason Asked :
Does this kit come with a water outlet at the bottom of the shower riser? If we combine it with one, could we then use it with a concealed valve rather than an exposed valve?
The water outlet is at the bottom and needs an exposed valve.
We will soon verify the details and add your rating appropriately.