The product arrived and was the best price I could find online. The customer service was very responsive, although take note that there are only two weeks to return a product.
Perfect, looks outstanding - don’t use cleaning products on drain cover but the manufacturer’s did send me a new cover free.
This shower tray is perfect, love the quality and feel. Perfect colour. Delivered promptly with care. Very pleased
I am very happy with the product, the price and the delivery
Submit Your Questions 3 Questions Answered
Have a question about this item? Ask our technical team. We aim to reply within 72 hours.
Mike Asked :
Can the Merlyn Shower tray be cut to size?
The Merlyn Shower Tray can be cut; please see the attached Bespoke Cutting Tray Instructions PDF. Please note cutting the tray voids the warranty.
Andrew Asked :
Hello, We purchased a TrueStone Merlyn 1200 x 800; please, do you know the weight in Kg? We wonder if we have to reinforce the floor as it’s going where the bath used to be.
The weight of the tray is 44kg.
Robert Asked :
I recently purchased a Merlyn Truestone 1400 x 800 mm shower tray from you, and now that I’ve removed the old shower, I’ve found I have a solid stone floor. As there is no way to mount the tray on the floor, I need to order a kit to raise it high enough to fit the waste. Do you supply such a kit to fit this tray?
There is no riser kit for a Truestone shower tray. You can build up a base yourself; however, the tray still needs to be flat on a sheet of marine ply.
We will soon verify the details and add your rating appropriately.