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RAY SHEPERTON Date: August 2, 2015
I bought this with the reasonable expectations for a good quality long lasting item. However, I have been disappointed by the "soft close" mechanism lasting less that 8-9 months from new where I purchased it from via QS Supplies. It now needs the usual hand holding to prevent it from slamming itself and damaging it, and has been a waste of time and money. Soft close - Not any more. The seat itself doesn't stay centered and moves a bit from side to side. It has been carefully tightened to prevent this, and it has little effect. It's a nice looking unit and I still like that aspect, I just wish it was better quality and that I had bought a different longer lasting one.
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2 of 2 People have found this Review useful
OVERALL RATING 2 Stars
Paul WARWICK Date: April 11, 2018
See my review of the toilet also. The seat is good in that it is a top fix design which means no issue doing with toilet built in but even with endless adjustment I am unable to stop it moving left or right when closing. I approached Tavistock, they were uninterested and said that was normal so I can only conclude that they design it to be rubbish. Also the lid bangs against the back wall when moving on the toilet seat which neither of my other 2 back to wall seats do so that is also annoying.
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2 of 2 People have found this Review useful
OVERALL RATING 2 Stars
Paul WARWICK Date: April 11, 2018
The toilet is a nice design and I have no issue with QS but on approaching Tavistock about the wonky ceramic at the back (and the rather rubbish toilet seat) they seemed unbothered and said that is normal. If you buy one, have a look at the back edge and see if its straight, mine is really quite wonky and I can get my fingers down the back of part of it due to this.
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1 of 1 People have found this Review useful
OVERALL RATING 3 Stars
Robert Bristol Date: February 1, 2017
Great looking WC, very contemporary. Well priced, and reasonable delivery. Being fitted in new build so it has not been used yet, and therefore can not review product installation or operation.
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OVERALL RATING 4 Stars
Have a question about this item? Ask our tech team. We aim to reply within 72 hours. If you want to know get answers fast, please call us on 0116 251 0051
Teresa Asked :Looking at the Tavistock back to wall toilet. What is the difference between the two cistern options, please?
Answered By QS Team :
Many thanks for your email, the only difference in them is the inlets for the water, on the Vortex, it is at the bottom and the Apex, it is on the side.
Angela Asked :Please, can you advise how easy it is to replace the toilet seat on this toilet type? Could you advise fitting instructions? I will have a vinyl floor in the bathroom, and the pan will be silicone sealed around the base. If the seat breaks, is it possible to change it without disturbing the pan?
Answered By QS Team :
Fitting instructions are provided in the technical tab above. I hope it should help.
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