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REVIEWS & RATINGS
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Rod FALMOUTH Date: April 9, 2018
Excellent product!
A good quality product which is easy to fit - can be connected to the shower tray from above. Looks good and does the job!
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OVERALL RATING 5 Stars
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Alan Glasgow Date: October 3, 2016
Great Service
Kept informed of order status and part arrived on time - great service
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OVERALL RATING 5 Stars
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Questions & Answers
Submit Your Questions 5 Questions Asked
Have a question about this item? Ask our tech team. We aim to reply within 72 hours. If you want to know get answers fast, please call us on 0116 251 0051
chloe Asked :How do you remove the waste cover to clean the trap?
Answered By QS Team :
The cap should lift off. You will then be able to get to it to clean it.
Vincent Asked :I am looking for a shower waste trap with a 30/32 outlet to fit an existing shower tray with a tray out of 50mm. Thank you & oblige. Vinvent
Answered By QS Team :
Please see dimensions for the STHFW6190.
Lee Asked :Hello, I'm looking for a shower trap that screws together with a done cowl. The flange which sits on the shower tray is 90mm, but the threads with a screw to the trap is around 83mm. I have a picture of the threaded piece if required. Thank you Kind regards Lee
Answered By QS Team :
Apologies for the delay. Please see an attached dimensional drawing of STHFW6190. This is the only waste we offer with a dome cover. Would this fit your requirements at all?
Jan Asked :We have purchased a Simpsons High Flow Shower Waste STHFW6190 which was installed a couple of weeks ago. The shower tray drainage has been slow when soap is used in the shower - when we test using just water, it seems to be fine. We have to stop the shower halfway through to allow it to drain. It is the soap which seems to cause problems. We have cleaned it after each shower removing any hairs, but there is still a problem. When we remove the cup inside the waste, the drainage is much better. Can we leave the cup out as the hairs are mainly caught in the other part of the waste? Thanka
Answered By QS Team :
Apologies for the delay. You can leave the cup out if you wish, but we obviously cannot guarantee that there won’t be any hair that gets into the pipework. Soap shouldn’t be slowing your drainage down. Do you know or have any information anything about the pipework configuration underneath?
Julie Asked :I have had a Simpsons 1200 x 800 shower tray and a Simpsons high flow shower tray waste installed since the end of January this year. No leaks until last week. We have discovered it is coming from the waste so re-silicone it but still no joy. A leak is bad. Please, could you advise what it could be? It is not coming from the pipes below but the waste trap above.
Answered By QS Team :
Sorry to hear of this. The waste trap itself, in essence, is just a vessel for the water to flow through and is so simple in its design that faults are usually down to installation problems. Do you have any images at all?
In the meantime, please see troubleshooting waste guide which you can download from the technical tab above. Have a look and see if anything on there could be causing the issue.
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