Submit Your Questions 5 Questions Answered
Have a question about this item? Ask our technical team. We aim to reply within 72 hours.
Eileen Asked :
Can this only be used with the flush button supplied, or can it be swapped out for another type?
Any of the Tavistock buttons or plates can be used with the VOR790.
NIALL Asked :
Did this come as a standard flush valve before, or was it always pneumatic?
The VOR790 has always been pneumatic.
RAYMOND Asked :
Can the flush valve be replaced using the original bottom bracket?
The flush valve fitted into the cradle is a factory set, so you don’t have to remove it when replacing it. You need to unscrew the top half and screw it into the cradle.
Suzanne Asked :
We had a Vortex concealed cistern installed in 2012. Can you tell us how to take the cover off to alter the cistern's water height?
The blue cover will have two clips at the front and can be removed by pulling away from the cistern.
Ray Asked :
Hi, Please, can you tell me if this cistern comes with brackets to mount to the wall?
This cistern is designed to work with low-height furniture and is ideal for slimline furniture at only 135mm deep. It comes complete with all fittings and is provided pre-assembled. We have attached the complete installation and care instruction manual; please download the PDF files from the Additional Info section of the product.
We will soon verify the details and add your rating appropriately.