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Laurie Asked :Hi, my adjuster that holds the shower head on rail has come loose, how can I tighten it up, the side that holds shower head has a screw but it's the other side that is loose and I can't see how to adjust it?
Answered By QS Team :
We have had a look at the model you have installed and although I’m sure that the screw is covered by the pipe, we would not like to advise you remove it as it may damage the chrome. Would you be able to provide us with proof of purchase for the product, as, if it is within the warranty period, we would be happy to send out a replacement slider for you?