QS Supplies excellent service… Silverdale basin - unfortunately a bit disappointing
We ordered the Silverdale Empire hand washbasin as it was a very good size (just what we wanted) and advertised by Silverdale as being an inset basin and suitable for installing in a vanity unit. However, when it arrived it was clear that this was not the case as the back of the basin is not glazed and therefore has to be installed right up to the wall. :-(
Also, we ordered a 'two tap hole' version expecting that there would only be two holes drilled into the basin. When it arrived it had two tap holes as expected, but also a smaller hole between them for a chain plug waste… which wasn't what we wanted. :-(
Silverdale need to be much clearer in the descriptions of their products, and make it clear exactly what configurations the options they offer are like.
We would definitely buy from QS Supplies again - we were very impressed with their service and delivery. We would, however, be very reluctant to buy anything from Silverdale again without being able to see and assess a physical version of the product first.