The first radiator arrived damaged, however this was dealt with promptly and a replacement sent. The radiator will look great in my en-suite. The negative aspect is that i expected to receive what i saw in the picture. I did not realise that the bottom taps were optional extras, therefore the radiator remains uninstalled until the angled valves arrive. This was very disappointing.
Item not yet fitted so can't comment on how it performs. However when the first one arrived it had a dent in the top bar, I called the customer services and it was dealt with quickly and with no problems. A new radiator was arranged and delivered within the same week with no extra charges. A great price also. Recommend based on customer service.
This radiator looks really nice. Fits well in a smaller bathroom or en-suite. It puts out a lot of heat too. My only negative comment would be that I expected to receive what is in the photo and did not realise that the tap fittings were separate. When we came to install a few weeks later, we did not have all the necessary parts.
Like the style. Good amount of heat coming from it
Submit Your Questions 5 Questions Answered
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Steven Asked :
Could you confirm the wall-to-pipe centres is 100mm on the Reina Oxford 500 x 900 traditional radiator? I have existing pipework(110mm), and other suppliers say it is 134mm. The diagram on your website shows the fixing brackets are 109.5, so is it definitely 100mm?
We can confirm that the wall-to-pipe centres are 100mm.
Brian Asked :
BTU rating at T50 or T60?
Heat output is shown at Delta T70C.
Sheldon Asked :
Hi, can you confirm what the pipe centres would be coming out of the wall or up from the floor? Thanks, Sheldon
We confirm 393mm is the pipe centre.
clive Asked :
Hi, Is this radiator available with the ability to have an electric element? If not, is there a similar option?
Thank you for your email. Unfortunately, none of our Reina Traditional Radiators is suitable for Electric or Dual Fuel use; these are Central Heating only.
Judith Asked :
Hi, Regarding the Reina Oxford Traditional Chrome Radiator 538 x 960mm - RND-OXF01, how do you know if you need straight or angled valves?
If you have the pipes going to the floor, you would require angled valves.
We will soon verify the details and add your rating appropriately.