REVIEWS & RATINGS
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Roy Manley Date: July 1, 2014
Fitted it myself
My problem was that it didn’t allow for the soil pipe to run sideways. This meant that I had to use a turn adaptor to go from the outlet to the soil pipe bend. This also meant that the cistern was 2 inches 6mm away from the wall. I had to do a wooden framework fixed to the wall and screwed the cistern to it. Also the water level in the bowl is very low. It needs to be able to hold more water in the bowl. Otherwise it is a very good looking unit and works well. I fitted it myself. A template for the bracket fixings to the floor would have come in handy.
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2 of 3 People have found this Review useful
OVERALL RATING 4 Stars
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nelson david Date: June 26, 2013
Great
This is a real piece of style and comfort I had ever come across. The product is worth its price. This close coupled toilet was delivered within two days, after I placed an order with QS. The installation was a hard task for me and this was done by the plumber. But the experience of using this WC was a sheer business of comfort. The flushing system was working fine and had never been a headache after installation. This is the elegant looking master piece in my bathroom.
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13 of 14 People have found this Review useful
OVERALL RATING 4 Stars
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Corinne Peart Worcestershire Date: January 8, 2018
WC pack with soft close seat
Beautifully packaged but damaged. Took a while to sort out as my reply was not read as 'pinged back' asking for photos after collection of damaged one. Decided to call but the only way to resolve is by email to support I was told. Again tried, mail not being read so called again expressing frustration and how/why you cannot speak directly to department. Gentleman on phone said he would help and he did promptly, leading to a new toilet. Thank him for me please.
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1 of 1 People have found this Review useful
OVERALL RATING 4 Stars
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Patrick Boardman Stockport Date: January 2, 2018
Great quality and best value compact toilet.
As above. We’ve had 3 toilets fitted this year, two of which were from Victoria plumb, this rak one was cheaper and is miles better quality. Thinking of replacing the other toilets to match now. Feels sturdy, powerful flush, well built.
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1 of 1 People have found this Review useful
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OVERALL RATING 5 Stars
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Neil Henley Chandlers Ford Date: September 7, 2015
Excellent toilet for small spaces
Very neat and well made. Selected to make the best use of space in a small bathroom, but the small projection does not compromise comfort. No issues after 18 months of use.
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1 of 2 People have found this Review useful
OVERALL RATING 5 Stars
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Adrian Colhoun edinburgh Date: September 15, 2015
RAK Compact WC
I have two at home and have installed these in numerous client properties. Lovely simple design. Great quality Geberit flush. Easy to fit and sits rock solid. Great product.
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2 of 2 People have found this Review useful
OVERALL RATING 4 Stars
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Graham McNally Banstead Date: June 13, 2015
Easy to fit
It was delivered on time with all internal cistern parts in place and tested. Everything worked first time and looks fantastic.
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OVERALL RATING 5 Stars
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Thomas Talbot London Date: September 7, 2015
WC
Ergonomic design, dramatic style. Maximises space in our bathroom. Excellent product.
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OVERALL RATING 5 Stars
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paul harms guildford Date: September 7, 2015
Quality toilet
Toilet has been in nearly 7 months, Very good quality would recommend .
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1 of 1 People have found this Review useful
OVERALL RATING 4 Stars
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Liam Nottingham Date: September 7, 2015
Stylish & compact
Fitted loads of these and never had an issue.
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1 of 1 People have found this Review useful
OVERALL RATING 5 Stars
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Questions & Answers
Submit Your Questions 18 Questions Asked
Have a question about this item? Ask our tech team. We aim to reply within 72 hours. If you want to know get answers fast, please call us on 0116 251 0051
Diane Prosser Asked :Can this toilet accept soil pipe to the side?
Answered By QS Team :
The WC can accept an turned trap conversion.
Tracy Hill Asked :I need to change the seat on the Rak 600 series toilet, but I don't know how to remove the current seat. I can't get my hands around the back to release the hinges. Please help.
Answered By QS Team :
All of RAK seats are top fixing as there no access underneath.
Melissa Pearson Asked :My water feed is on the opposite side to where the inside cistern is there is another hole on the bottom of the side I need Can I swap them over??
Answered By QS Team :
There is another hole which is blanked off, you can swap the inlet over.
RosinA Asked :What is the cistern capacity of this product?
Answered By QS Team :
The maximum is 6 litres under British Standards.
alan dixon Asked :I have lost the fixings that the seat fixes to, that are attached to the pan, where can I get a new set, had seat over 18 months
Answered By QS Team :
Thanks for query, it depends which seat was supplied with the set.
Can you advise the code from the end of the seat box or send an image that will help us
Patrick Asked :Can you just confirm this comes with the soft close seat. Advert says soft close where as description and technical info state statndard seat..?
Michael Boyd Asked :Can the cold feed come in from either side of the cistern?
Answered By QS Team :
Its fitted on the left but there is an blanking plug you can swap it over to on other side.
Jackie Howard Asked :My series 600 toilet seat is loose and the pedestal is coming loose off the floor Have you any instructions you could send me on how to fix both problems please
Answered By QS Team :
We have provided the fitting instructions for the older we used to do. Please download it from the above technical tab. As for the pan there are no fitting instructions, there should be some chrome covers on the side of the pan with hidden screws.
matt Asked :Just checking, can't quite tell from the dimensions, will it take a side waste? Cheers
Answered By QS Team :
We can confirm that this WC will take a turned soil outlet pipe (but is tight) at 110mm. Hope this helps.
Jane HARRIS Asked :does the cistern water inlet valve come with the toilet?
Answered By QS Team :
All the fittings are pre-fitted inside the WC when you purchase it.
Mrs Lee Asked :Hi, Can you tell me the flush litreage? Does the loo come with a seat as per picture? Many thanks
Answered By QS Team :
It's 3 and 6 Litres flush. It comes with the soft close seat.
Jackie Howard Asked :I have a 600 soft close wrap over urea seat which is very loose. how do I remove the seat and tighten it? Thank you.
Answered By QS Team :
Depending on the version of Series 600 you have, we have attached the pdf file, which we believe is the one you require, please download it from the technical tab above.
Gail Featherstone Asked :I have a 600 soft close wrap over urea seat which is very loose, how do I remove the seat and tighten it? Thank you.
Answered By QS Team :
Depending on the version of Series 600 you have, we have attached the pdf file, which we believe is the one you require, please download it from the technical tab above.
mike Heaton Asked :Does the RAK 600 toilet allow side entry soil pipe? thanks
John Asked :Hi, I am looking for the RAK series 600 connectors for the toilet seat. Can you assist? thanks John O
Answered By QS Team :
Thanks for your enquiry, John, for parts and accessories, its best to give us a call at 0116 251 0051, and we can help you with the same.
norman jones Asked :would a worn washer cause a leak between the cistern and the seat ?
Answered By Richard :
I have fitted three of these loos and not had your problem - though it has happened to me on a number of occasions!! It is usually that the rubber foam doughnut that fits between the cistern and the loo is not seated in its grooves well - and/or the bolts tightening the two pieces of sanitary ware are not tight enough; these days I always avoid the frustration of having to dismantle and start again by covering both sides of the donut with silicone before fitting the two parts together. (hopefully you did remember to fit the rubber doughnut!!!!!!
nick Asked :I have a cloakroom we are renovating downstairs, would this be toilet be suitable for a confined space?
Answered By Alexandra :
We purchased 2 of these. One for a small en suite and one for a under stairs WC for that very reason. They are great.
Answered By Roy :
The problem I had is that the model I bought is designed to fit flush with the wall. As the sewage pipe ran across the wall I could not do that. The other problem is that it is impossible to tighten the seat fixings once they have become loose. The toilet seat lid needs to be installed before you fix the WC to the sewage pipe and really done very tight indeed. The third thing to note is that the level of water in the bowl after flushing is quite low. The seat itself is very comfortable. Fitting it into a tight space is not what I would agree on. Also I could not work out how to make the dual flush system work.
Answered By jamie :
It is suitable for a down stairs cloak room.
But other consideration need to be taken into account.
1, the size of the room
2, position of soil pipe
3, and water inlet to float valve position
Answered By Roy :
It depends on how confined, but I have had this toilet installed in two small cloakrooms and small en suite and they work well as they only project about 600 mm.
Answered By Dawn :
I have used this in tiny cloakroom under my stairs. The "room" is only 1 m by 70 cm and its great!
Hope that helps
Dawn
Answered By Gena :
I have this toilet and originally ordered it due to its shallow depth from wall to front of the pan. It is good for a small space but be mindful of its proximity to the door. Mine was installed with the door open and then there wasnt enough space to close it due to its squared shape! I ended up having to cut a section out of the door and stick the chunk onto the door jamb as a temporary measure! I hope this is useful
Answered By Tim :
This toilet is pretty compact and so would suit a small space where you do not have room to have a built in cistern. Its worth fitting the soft close hinges!
Answered By lyn :
We installed one of these 2 years ago in a tiny little on suite and its worked fine since a problem at the beginning which was caused by our plumber not reading the instructions properly and fitting sharp bends instead of rounded ones, once that was replaced with correct bends all has been fine. You need to note that no-one flushes any sort of wet wipe down as it will get caught in the filter and break the system, its also best to use un-quilted toilet paper. If one adheres to all the instructions it will work beautifully.
Answered By Ann :
Hi - yes it would - we chose this particular toilet because of its size i.e. the width as well as the projection. We actually had the soft close seat version. We have a small ensuite off an occasional bedroom and also sourced a small basin with semi pedestal from QS Supplies. It all works well - we bought a shower cubicle separately. Hope this helps!!
Answered By ann :
it really depends on the size of your downstairs toilet. What I suggest is doing a "mock up" - cut some cardboard to size and put it in situ to give you an idea of how large it will appear in the available space.
Answered By albert :
I specifically bought this toilet for a confined space having trawled around suppliers for a suitable unit. Having bought and installed the first in our holiday home, I was so impressed that I purchased another for installation in our home. The unit is of very high quality and with a Geberit mechanism, it ensures that the whole unit is of the highest quality.
Answered By Lena :
We bought this for our downstairs cloakroom toilet and it was the smallest we could find within a £100 budget. It works fine in our space and does not look massive nor is it the most compact on the market. Recommend you check the toilet depth for your cloakroom space to make sure you are happy with the size.
Answered By Steven :
Yes, this is a great product for a confined space, only thing to bear in mind is where your waste pipe is situated, mine was in the floor, due to this the unit would not sit flush to the wall, I had to build a false wall a few inches from main wall (For me losing a few inches behind toilet was not a big issue), if your waste pipe enters from the wall that this will be fitted to then its perfect.
Answered By John :
I have 4 of these RAK toilets in really small ensuites, they are perfect. My ensuites are in a holiday rental house and have stood the test of time, I would certainly recommend for small confined spaces but are stylish too!
Answered By andrew :
Yes mate, but dont bother with the soft close seat they are a pain in the rear
Andy
Answered By Victoria :
Hi
I would think so - we used this loo in a very narrow shower room (no more than 119 cm wide) where it sits cistern to pan across this width. You have to pass the toilet to get into the shower so the depth was really an issue. I think it was the shallowest loo I could find - its very compact and leaves plenty of leg room and space to move around. If I remember rightly we had a slight issue with the soil pipe as it was having to fit into the existing pipe in a concrete floor and did not line up properly - our problem nothing to do with the unit. A clever bit of cutting by the plumber and it was quickly installed. We have been very pleased, it flushes as well as any other loo despite the size of its little cistern! Hope this helps ...
Answered By Stasia :
Yes. Our bathroom is quite all and the RAK was quite suitable. It is helped by having a streamline cistern.
Answered By Andrew :
Its pretty compact. I seem to remember we measured carefully and decided this model gave use the clearance needed in a fairly tight upstairs bathroom.
All the best
Answered By jane :
Yes it is a fantastic buy. We have very small cloakroom and it hassle it look bigger and a very good flushing system
Answered By Monsur :
This is a great space saver toilet. Seat is a bit uncomfortable at first then you get use to it. Also due to the compressed waste, you offen need to flush a few times on a full load.
Answered By Richard :
Naturally it will depend on the dimensions of your cloakroom but I have installed two of these WCs. One at home and one for my daughter. If you would like to send me the dimensions of your cloakroom - along with perhaps a note of any basin you are fitting- I will compare it with my two efforts! I should say I doubt you will find a better product that this and at QS Supplies prices.
Richard Matthews
Nigel Davies Asked :I recently purchased a RAK series 600 close coupled toilet s600pak QS-V36233 from your company. After the plumber had fitted it I noticed that the chrome caps on the top of the hinge were missing. Is it possible for you to supply these?
Answered By QS Team :
Hi Nigel,
Thank you for your query. This Forum is for technical questions about the product. You will need to email support@qssupplies.co.uk quoting your order number and a brief description of the problem. I have briefly looked and can not see you registered as a customer on our system.
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