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Have a question about this item? Ask our tech team. We aim to reply within 72 hours. If you want to know get answers fast, please call us on 0116 251 0051
JUNE Asked :I need a replacement button (and possibly button assembly) for a Grohe cistern button. The number on the button itself is 67154 and what looks like ABS/PC. The number on the assembly is 67149. can you tell me if these are available, please?
Answered By QS Team :
We are sorry to hear there is a problem with your Grohe product. You can order the parts through your local distributor. Unfortunately, we do not sell spares, so can't be much of a help here.
Sue Asked :Eau2 concealed cistern, Eau2 dual flush air button 50mm by 45mm. The flush mechanism stopped working, and when I investigated the spring from the larger button was not engaging. This now works, but my question is, should there be a smaller metal spring engaging the smaller button? Many Thanks Sue Wells
Answered By QS Team :
We can confirm that there should only be one spring inside the button housing.
Fiona Asked :38691 EAU 2 CONCEALED CISTERN (38691 DUAL FLUSH AIR PUSH BUTTON= my search result) We bought 4 of these from CP Hart on June 14. The piece of plastic behind the actual pushbutton has snapped, and the whole system is un-flushable. Given that the piece is guaranteed for 5 years, can you please send a replacement part? I can send relevant photos if you need them. Kind regards, Fiona Davis
Answered By QS Team :
Unfortunately, we do not stock spares for this flush button; you have to contact directly to the manufacturer or any local retailer.
Nigel Asked :Hi, I'm looking at your product ''Grohe Eau2 Dual WC Flush Air Button Chrome Plated '' as I've moved into a flat with a Grohe hidden toilet system with a dual air button. My problem is that the plastic long flush button has been lost at some time in the past. So some questions... a) would your product fit my system? b) the number on the back of a neighbour's identical system's plastic button is > 67154 ABS/PC< . Any chance of you having a spare replacement button? 3) If I buy your part, can I install it horizontally instead of vertically? Many thanks, Nigel B.
Answered By QS Team :
Hello, Please, can you send us a picture of your current button. Only Grohe buttons will work with Grohe cisterns.
greg Asked :Does the small Twyford dual flush have two hoses? Is it suitable for Armitage Shanks concealed cistern?
Answered By QS Team :
Your question seems to be incomplete, please provide product code of flush plate and cistern, then only we can help you.
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