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Questions & Answers
Erik Asked :Hi there we bought a QS-V90563 VitrA-Zentrum-610mm-Rim-Ex-Open-Back-Close-Coupled-WC-Pan-With-Cistern some months ago (order QS-1425446 for reference) and the double flush system is not working as intended, pressing the button in the two areas activate the same flush (long). I had a look at the instruction manual enclosed with the toilet but it is pretty scarce with information. Thank you Erik
Answered By QS Team :
We have attached a copy of the trouble shooting guide for the Optima 49 flush valve which is supplied with the Zentrum cistern. Please download this file from Technical tab and go through this and confirm all setting and placement is correct and if the problem continues then please get back in touch and we can see how we can help you further. You can download Trouble Shooting Guide PDF from here as well.