What happens if I've missed my delivery?

In case you were unable to receive the delivery, our carrier partner will attempt to re-deliver your order on the next available date. Or, you may receive a notification with instructions on how to reschedule the delivery or arrange a pickup from the nearest depot.

In the meantime, you should check your tracking information for updates, or contact our customer service team at 0116 251 0051, for help with re-sceduling your delivery.