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Brian Asked :I have a Crosswater Shower Head FH321C which I have removed from its arm for cleaning purposes. I slackened both Allen key grub screws and dismantled the ball joint. Inside there is an "O" ring and a plastic ring which I believe I have replaced in the correct order. However, when re-fitting to the arm, water sprays out from the ball joint socket. Could you please confirm for me the correct order in which the ball socket should be re-assembled? Also, is it possible to separate the plate cont?
Answered By QS Team :
Opening and re-fitting or re-assembling the product is related to the manufacturer's technical department, and for this, you have to contact directly to the manufacturer Customer Services Numbers: Tel: 0345 873 8840 / 01322 475 800