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Have a question about this item? Ask our tech team. We aim to reply within 72 hours. If you want to know get answers fast, please call us on 0116 251 0051
MIke Asked :Are Grohe horizontal flush systems universal? I have a similar one (looks slightly different) which has broken (has 2 air hoses out the back, similar size) - Will I just be able to place on my existing fitting?
Answered By QS Team :
The two air hose it the old model, and we would not recommend using the current single hose models as a replacement
Rachel Asked :Can flush plates be used with any concealed cisterns?
Answered By QS Team :
This would be dependent on the cistern in wall, It will need to have an air operated flush valve on a single hose.
Alison Asked :Can you use these toilet Plates with any wall hung system?
Answered By QS Team :
We can confirm that the 38858000 will go with all the frame heights.
Kirsty Asked :I currently have a grove flush plate 38506 fitted, the button has just fallen through the plate I presume the click mechanism has gone (possibly 10 years old). Would this flush plate be a compatible fitting? The current plate is also horizontal and same fitting size.
Answered By QS Team :
Please, can you confirm how many air hoses are attached to the back of the button?
Bill Asked :Grohe Skate Plate: What is the difference between a vertical plate and a horizontal one? I have Grohe frames for wall hung toilets. Is it a matter of choice, is there something in the frame that determines this? I am looking to buy 7 hence my question. QS v47669 or QS V57650? Trying to decide between these two part numbers. Would like to buy a mix and then fix depending on the bathroom? Regards Bill
Answered By QS Team :
Thanks for the query. The only difference is of installation (vertical/horizontal). You have to make it clear before ordering, that which type of flush plate installation is suitable for your existing Grohe frame.
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