Submit Your Questions 3 Questions Answered
Have a question about this item? Ask our technical team. We aim to reply within 72 hours.
Amelia Asked :
Why does the transformer in the mirror make so much noise even when it is switched off?
Regarding your query, the buzzing is coming from the Shaving Transformer. We would expect to hear this (and it can be amplified if installed onto a ceramic tiled surface). This is permanently live and allows independent use of other functions. We certainly don't expect this to be disruptive noise, and it remains safe/operational to use. However, this noise can be dampened by tightening the screws on the transformer and moving any wires that may be touching it out of the way to stop vibrations. Also, introducing rubber washers on the screw may reduce vibrations/noise. Please isolate the power before attempting this.
Julie Asked :
Please can you tell me what the guarantee period is for the HIB Vanquish mirror?
HIB Vanquish Mirror Cabinet has five years warranty on silver coating and two years on electrical components from the manufacturer.
Jean Asked :
What is the wall cut-out size for the 830x 730x 125 recessed mirror, please?
Please have a look at the Aperture Drawing PDF for the information you require provided in the product, or click here.
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