What happens when my payment fails?

This can happen due to many reasons and is easily resolved by trying an alternative payment method. You can only be certain if your payment is successful once you get the order confirmation from us.

When making a card payment, you must ensure you add the correct card details, and also the security code (three digit number on the reverse of the card). Sometimes, the card issuer may decline your payment – in such cases you will need to contact them. Or you can use a different card.

If you feel the payment declined due to an error with our site, you can send us an email informing us of the error with its screenshot and we will try to resolve it at the earliest.