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Order Issues

I'm facing payment issues online, can I still order?

We offer a number of different payment methods. You can pay using Credit/Debit card, PayPal and Bank Transfers. We verify all payments using a 3-D Secure system. Sometimes, if you're paying by a card that is not 3-D Secure, our customer support team will call you and ask for a verified photo id proof, in order to prevent fraudulent transactions.

In case, your payment is not going through or if the payment server is down, you can try using a different payment method, such as PayPal or Pay by Bank Transfer. Reach out to our customer support team, and they will instruct you further on Bank transfers.

*Please note, at present, we are not accepting payments by American Express online. American Express can be used offline at all of our branches.

If the problem still won't be resolved, then please contact us via phone, email or live chat, so we can guide you.


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