REVIEWS & RATINGS
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Eric Lytham St Annes Date: September 9, 2016
Quality Mirror worth waiting for
I ordered this mirror with a 4 working day delivery estimate, QS sent me a very brief email after 5 days saying it was out of stock at the supplier. I got a little nervous, so called the enquiry number, where after some time waiting to get an answer, Mohammed assured me the mirror would be delivered just as soon as Croydex could supply, this whole process was repeated 3 weeks later and I spoke to Mohammed once again to be reassured. I decided to be patient and eventually after 6 weeks, the mirror arrived by Yodel courier. The mirror was very well packed, (which was something else that had concerned me). It arrived in perfect condition. Fitting is really easy as the clever bracket allows for fine adjustment of height and level. The mirror is a quality product, substantial and quite heavy and is a perfect fit in our en-suite. In conclusion , it was worth waiting for and we are very pleased with our purchase. It also represented great value saving a significant amount over other suppliers. After having twice spoken to Mohammed, I ended up very satisfied, but I think that the customer service process could be improved, if there is a delay in sourcing the product, there should be more regular email updates with more information, explaining the delay, also I would like to have been able to reply by email and find out more, but this is not possible as you are directed by an auto-reply to the enquiry line. This often takes a long time to get through on. I suspect Mohammed is very busy and tries his best, but when buying online, you need confidence that the order is being progressed. I think also the website listing should indicate that there may be delays sourcing goods that are not in stock. However, in conclusion, we are very happy with the mirror and also the price and feel it was well worth the wait.
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OVERALL RATING 5 Stars
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Roger Bicester Date: March 1, 2017
A Clear Perspective
Brilliant product and at amazing price . Can't fault the design and the excellent fitting kit with clear instructions QS supplies made the ordering easy and the item shipped without delay and was packed very securely My wife and I are really pleased, thank you
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OVERALL RATING 5 Stars
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Russell Lanark Date: June 15, 2015
Mrs E Russell
Just what I wanted. Nice on the wall
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OVERALL RATING 4 Stars
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Questions & Answers
Submit Your Questions 2 Questions Asked
Have a question about this item? Ask our tech team. We aim to reply within 72 hours. If you want to know get answers fast, please call us on 0116 251 0051
Karandeep Asked :Please can you email a photo of the back of the mirror? Ie. Hanging set up - the mirror is replacing an existing mirror and I want to check if it will fit on to the existing wall brackets. Thanks
Answered By QS Team :
This mirror is fitting using the Croydex hang n lock system. We have attached the instructions link for the hang n lock system for you to view. https://images.alt.qssupplies.co.uk/2017-10-18--13-24-50-974.PDF
Hayley Asked :Hi, we are looking for a mirror from your range that doesn't require drilling, as our bathroom is fully tiled? This Morris in question: does it need to be drilled? Do you have anything else that maybe of interest to us? We would like something of a reasonable size too - nothing too small. Thank you
Answered By QS Team :
Hi Hayley,
Yes, it needs to be drilled. To avoid drilling, we recommend Miller Montana (QS-V15740) http://www.qssupplies.co.uk/bathroom-furniture-shower-taps/94234.htm. Hope it helps.
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