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andrew Asked :do you have installation instructions for the Britton crystal single lever bath filler tap (code CTA5) vs the floor-mounted shroud (code W24) the problem I have is that when I turn the handle, the spout also moves. The top tap section rotates within the shroud, thus causing the pipes to twist within. How can I stop this from happening, there is a small nut on the shaft I have tightened, but this makes no difference. Thank you.
Answered By QS Team :
Installation instruction PDF, please download from the technical tab. I’m so sorry to hear about the problem you're having with the top section rotating when operating the handle. Can you confirm if the grub screw is located in the shroud and if this has been tightened? See highlighted in the below exploded view. (https://assets-large.qssupplies.co.uk/L-2019-2-22--12-28-10-697.png)