REVIEWS & RATINGS
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Nicholas Grafham Date: April 12, 2014
Good
Good product , decent service.
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OVERALL RATING 3 Stars
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Questions & Answers
Submit Your Questions 4 Questions Asked
Have a question about this item? Ask our tech team. We aim to reply within 72 hours. If you want to know get answers fast, please call us on 0116 251 0051
Bal Asked :I require a bottom entry cistern - is this suitable?
Answered By QS Team :
So this pan is suitable for a bottom entry cistern. The inlet is located on the right-hand side of the pan.
Graham Asked :I am trying to install a Minerva close coupled WC, and the sealing gasket between the cistern and the pan is just a squidgy sponge which does not stretch enough to cover the flush valve fixing nut, is this correct? I had assumed it would have been supplied with a doughnut washer or similar; please confirm/advise.
Answered By QS Team :
We're sorry to hear that you're having problems with our product. Are you able to send me an image of the part that you have so that we can look into this? You can mail it to kylie @ qssupplies.co.uk
M Asked :How do I tighten lid hinges that have come loose
Answered By QS Team :
Under the chrome cover caps that your seat sits on, some screws fix it to your seat. If these are tightened, your seat should be sturdy again.
Betty Asked :On inspection, this pan (Minerva close-coupled) appears to be suitable for my difficult situation where the soil pipe is on the floor. The soil pipe centre is 250-260mm from the wall, which means that many close-coupled WCs will cover up at least half the soil pipe opening! The Minerva construction appears to have enough space at the back for a special S fitting where the soil is directed towards the toilet pan to put it further from the wall than the horizontal pipe from the toilet.
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