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Have a question about this item? Ask our tech team. We aim to reply within 72 hours. If you want to know get answers fast, please call us on 0116 251 0051
alan Asked :Is the black version double the price of the white, or is this a mistake? Thank you, Alan
Answered By QS Team :
The price of the black version toilet is proper there's no mistake
Rachel Asked :We have this toilet & the seat is loose & wobbly. How can we tighten it? We thought it needed an Alan key but that doesn’t work.
Answered By QS Team :
Please see the mounting Instructions in the product on how to tighten your seat. You can also download it from here
tracey Asked :Hi, I would d like to buy this item however I already have a frame for this WC at home. Will my existing framework, or will I need to buy a new one?
Answered By Consuelo :
I bought a Grohe WC frame separately prior to receiving this toilet and it works perfectly with it. It look fantastic too