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Submit Your Questions 4 Questions Answered
Have a question about this item? Ask our technical team. We aim to reply within 72 hours.
Thomas Asked :What does the 12cm in the name refer to? I would assume it's the depth, but the dimensions say 160/240. Do these refer to the depths of the two-volume options?
The 12cm dimension refers to the maximum height of the frame, which, as per the technical line drawing, is equivalent to 1270mm.
Martyn Asked :At what height do the 2 rods need to be to hang the WC pan off?
There is no set height for these fixing as this all depends on customers’ needs as some fix these at a comfort height level so the top of the pan would sit at 480mm from the floor unlike the standard height of 400mm. Also, the pan being used does alter the height according to the pans own fixing points.
DALJIT Asked :Does this need any wall brackets as well?
This frame has two fixing points, one on the floor and two sets of wall fixing as required.
Ellie Asked :Please advise which WC pans you sell that are compatible with this product. Thank you
All of our walls hung pans are compatible with the frames.
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