Questions & Answers
John Asked :
Hi, I am looking for the RAK series 600 connectors for the toilet seat. Can you assist? thanks John O
Answered By QS Team :
Thanks for your enquiry, John, for parts and accessories, its best to give us a call at 0116 251 0051, and we can help you with the same.
norman jones Asked :
would a worn washer cause a leak between the cistern and the seat ?
Answered By Richard :
I have fitted three of these loos and not had your problem - though it has happened to me on a number of occasions!! It is usually that the rubber foam doughnut that fits between the cistern and the loo is not seated in its grooves well - and/or the bolts tightening the two pieces of sanitary ware are not tight enough; these days I always avoid the frustration of having to dismantle and start again by covering both sides of the donut with silicone before fitting the two parts together. (hopefully you did remember to fit the rubber doughnut!!!!!!
nick Asked :
I have a cloakroom we are renovating downstairs, would this be toilet be suitable for a confined space?
Answered By Richard :
Naturally it will depend on the dimensions of your cloakroom but I have installed two of these WCs. One at home and one for my daughter. If you would like to send me the dimensions of your cloakroom - along with perhaps a note of any basin you are fitting- I will compare it with my two efforts! I should say I doubt you will find a better product that this and at QS Supplies prices. Richard Matthews
Answered By Alexandra :
We purchased 2 of these. One for a small en suite and one for a under stairs WC for that very reason. They are great.
Answered By jane :
Yes it is a fantastic buy. We have very small cloakroom and it hassle it look bigger and a very good flushing system
Answered By Monsur :
This is a great space saver toilet. Seat is a bit uncomfortable at first then you get use to it. Also due to the compressed waste, you offen need to flush a few times on a full load.
Answered By Roy :
The problem I had is that the model I bought is designed to fit flush with the wall. As the sewage pipe ran across the wall I could not do that. The other problem is that it is impossible to tighten the seat fixings once they have become loose. The toilet seat lid needs to be installed before you fix the WC to the sewage pipe and really done very tight indeed. The third thing to note is that the level of water in the bowl after flushing is quite low. The seat itself is very comfortable. Fitting it into a tight space is not what I would agree on. Also I could not work out how to make the dual flush system work.
Answered By jamie :
It is suitable for a down stairs cloak room. But other consideration need to be taken into account. 1, the size of the room 2, position of soil pipe 3, and water inlet to float valve position
Answered By Roy :
It depends on how confined, but I have had this toilet installed in two small cloakrooms and small en suite and they work well as they only project about 600 mm.
Answered By Dawn :
I have used this in tiny cloakroom under my stairs. The "room" is only 1 m by 70 cm and its great! Hope that helps Dawn
Answered By Gena :
I have this toilet and originally ordered it due to its shallow depth from wall to front of the pan. It is good for a small space but be mindful of its proximity to the door. Mine was installed with the door open and then there wasnt enough space to close it due to its squared shape! I ended up having to cut a section out of the door and stick the chunk onto the door jamb as a temporary measure! I hope this is useful
Answered By Tim :
This toilet is pretty compact and so would suit a small space where you do not have room to have a built in cistern. Its worth fitting the soft close hinges!
Answered By lyn :
We installed one of these 2 years ago in a tiny little on suite and its worked fine since a problem at the beginning which was caused by our plumber not reading the instructions properly and fitting sharp bends instead of rounded ones, once that was replaced with correct bends all has been fine. You need to note that no-one flushes any sort of wet wipe down as it will get caught in the filter and break the system, its also best to use un-quilted toilet paper. If one adheres to all the instructions it will work beautifully.
Answered By Ann :
Hi - yes it would - we chose this particular toilet because of its size i.e. the width as well as the projection. We actually had the soft close seat version. We have a small ensuite off an occasional bedroom and also sourced a small basin with semi pedestal from QS Supplies. It all works well - we bought a shower cubicle separately. Hope this helps!!
Answered By ann :
it really depends on the size of your downstairs toilet. What I suggest is doing a "mock up" - cut some cardboard to size and put it in situ to give you an idea of how large it will appear in the available space.
Answered By albert :
I specifically bought this toilet for a confined space having trawled around suppliers for a suitable unit. Having bought and installed the first in our holiday home, I was so impressed that I purchased another for installation in our home. The unit is of very high quality and with a Geberit mechanism, it ensures that the whole unit is of the highest quality.
Answered By Lena :
We bought this for our downstairs cloakroom toilet and it was the smallest we could find within a £100 budget. It works fine in our space and does not look massive nor is it the most compact on the market. Recommend you check the toilet depth for your cloakroom space to make sure you are happy with the size.
Answered By Steven :
Yes, this is a great product for a confined space, only thing to bear in mind is where your waste pipe is situated, mine was in the floor, due to this the unit would not sit flush to the wall, I had to build a false wall a few inches from main wall (For me losing a few inches behind toilet was not a big issue), if your waste pipe enters from the wall that this will be fitted to then its perfect.
Answered By John :
I have 4 of these RAK toilets in really small ensuites, they are perfect. My ensuites are in a holiday rental house and have stood the test of time, I would certainly recommend for small confined spaces but are stylish too!
Answered By andrew :
Yes mate, but dont bother with the soft close seat they are a pain in the rear Andy
Answered By Victoria :
Hi I would think so - we used this loo in a very narrow shower room (no more than 119 cm wide) where it sits cistern to pan across this width. You have to pass the toilet to get into the shower so the depth was really an issue. I think it was the shallowest loo I could find - its very compact and leaves plenty of leg room and space to move around. If I remember rightly we had a slight issue with the soil pipe as it was having to fit into the existing pipe in a concrete floor and did not line up properly - our problem nothing to do with the unit. A clever bit of cutting by the plumber and it was quickly installed. We have been very pleased, it flushes as well as any other loo despite the size of its little cistern! Hope this helps ...
Answered By Stasia :
Yes. Our bathroom is quite all and the RAK was quite suitable. It is helped by having a streamline cistern.
Answered By Andrew :
Its pretty compact. I seem to remember we measured carefully and decided this model gave use the clearance needed in a fairly tight upstairs bathroom. All the best
Nigel Davies Asked :
I recently purchased a RAK series 600 close coupled toilet s600pak QS-V36233 from your company. After the plumber had fitted it I noticed that the chrome caps on the top of the hinge were missing. Is it possible for you to supply these?
Answered By QS Team :
Hi Nigel, Thank you for your query. This Forum is for technical question on the product. You will need to email email@example.com quoting your order number and a brief description of the problem. I have briefly looked and can not see you registered as a customer on our system.